Consultations in the ‘Consultation feedback’ category.

Citizens Panel August 2011 Survey Results

Posted on September 15, 2011 in Citizens Panel, Consultation feedback | No Comments » (click here to comment and discuss)

Following the Citizens Panel Questionnaire in August, the results are now available. Below shows the highlights from the questionnaire responses. – 83% of respondents were satisfied with Yarborough Leisure Centre services – 78% of respondents were satisfied with the standard of sporting events organised by the City of Lincoln Council, including the Lincoln 10k, Dance [...]

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Parking Services: Customer Survey

Posted on March 23, 2010 in Consultation feedback, Transport Services | No Comments » (click here to comment and discuss)

Last year the City of Lincoln Council introduced a number of changes to its parking in Lincoln, including amongst other things the installation of new ticket machines and a restructuring of our car park tariffs. As part of our commitment to listening to the views of our customers, the City of Lincoln Council is carrying [...]

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Benefits New Claim Visit

Posted on February 5, 2010 in Benefits Service, Consultation feedback | No Comments » (click here to comment and discuss)

Since May 2009, the City of Lincoln Council has been undertaking visits to customers in their homes to help them make a new claim to Housing and/or Council tax Benefits. As you will see from the results, this has been very successful and has been met with high levels of Customer Satisfaction. We aim to [...]

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Feedback – Landlord Survey Report 2009

Posted on May 19, 2009 in Consultation feedback, Housing Services | No Comments » (click here to comment and discuss)

During March 2009 a County wide survey was taken to evaluate how the seven District Councils in Lincolnshire are performing in terms of customer service to landlords. The full 2009 Landlords Survey is available for download here.

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Feedback – Invoice Debtor Service Questionnaire 2009

Posted on April 9, 2009 in Consultation feedback, Customer Services | No Comments » (click here to comment and discuss)

The Invoice Debtor Service Questionnaire ran from January 2009; more details on this survey can be found here. To see the full results, click on the “Keep Reading” link.

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Feedback – Businesses – 2009/10 Council Tax and Service Review Consultation

Posted on March 10, 2009 in Business, Consultation feedback, Service Review | No Comments » (click here to comment and discuss)

Feedback following the Businesses – 2009/10 Council Tax and Service Review Consultation which was conducted during January/February 2009. To view the full feedback, please use the “Keep Reading” link; please feel free to leave your comments in the comments section.

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Feedback – Citizens Panel – 2009/10 Council Tax and Service Review Consultation

Posted on in Citizens Panel, Consultation feedback, Service Review | No Comments » (click here to comment and discuss)

Feedback from the Citizens Panel – 2009/10 Council Tax and Service Review Consultation consultation conducted during January/February 2009. Click on “Keep reading” to see the results; please feel free to leave feedback in the comments section.

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Feedback – Planning Agent Customer Survey

Posted on March 6, 2009 in Consultation feedback, Planning Services | No Comments » (click here to comment and discuss)

Click on Keep Reading to see the results of the survey.

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Feedback – City of Lincoln Council Benefits Service Customer Satisfaction survey 2008

Posted on February 26, 2009 in Benefits Service, Consultation feedback | No Comments » (click here to comment and discuss)

Last year we conducted a survey with our Benefits Service Customers. We are pleased to publish the results which you can read by following the “Keep reading” link, and please feel free to leave any comments you may have…

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Feedback: Tenant Survey Report – November 2008

Posted on February 20, 2009 in Consultation feedback, Housing Services | No Comments » (click here to comment and discuss)

The results of a survey conducted during June/July 2008 using the STATUS tenant satisfaction postal survey.

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